How it works

Personalized Care.
Built Around You.

Six steps from choosing a membership to ongoing everyday care — all in one secure platform, guided by licensed clinicians.

See Membership Plans
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Your journey

  1. 01

    Understand ACCESS

    See what membership includes: virtual primary care, 24/7 urgent care, dermatology, care navigation, behavioral-health resources, prescriptions, and labs availability.

  2. 02

    Compare Individual and Family

    ACCESS Individual covers one member at $79/month. ACCESS Family covers the primary member plus up to 7 additional family members at $229/month.

  3. 03

    Choose Your Term

    Pick 1, 3, 6, or 12 months at checkout. Term pricing is a flat multiple of the monthly rate — no long-term commitment beyond the term you choose.

  4. 04

    Add Pet Care If You Want It

    ACCESS Pet Care is an optional +$20/month household add-on with 24/7 nationwide access to licensed veterinary professionals for general pet-care guidance and advice.

  5. 05

    Join and Sign In

    Complete secure checkout and land in your ACCESS portal. Family primaries can invite household members by email right away.

  6. 06

    Use ACCESS as Your Hub

    Start care, message your care team, review results, and manage prescriptions in My Care. Explore separate provider-reviewed programs under Treatments and non-prescription products in the Marketplace.

What to expect

  • Physician-Guided

    Every clinical decision is made by a licensed clinician practicing within their scope and state.

  • Private & Secure

    Health information is protected with encryption in transit, strict access controls, and least-privilege practices.

  • Convenient & Online

    Messaging, visits, labs, and records live in one member portal you can reach from your phone.

  • Results-Focused

    Your plan is reviewed and adjusted over time. No specific outcome, prescription, or approval is ever guaranteed.

Frequently asked questions

Do I need a membership to be seen?

Yes. ACCESS care is delivered through membership. Included core care carries no additional encounter fee.

How quickly will I hear back?

24/7 urgent care is available any hour. Other care is typically reviewed within one business day, and live visits are scheduled at a time you choose.

Can ACCESS prescribe medication?

A licensed clinician may prescribe when it is clinically appropriate after review. Hundreds of commonly prescribed formulary medications are available for $0, subject to program terms. Prescriptions are never guaranteed, and some medications require in-person evaluation.

How are membership, Treatments, and Marketplace different?

Membership is ongoing everyday healthcare access. Treatments are separate clinical programs reviewed by licensed clinicians. Marketplace is non-clinical retail for non-prescription products only.

What if I need in-person care?

Your clinician will tell you when a concern needs in-person evaluation and can help you understand the next step. ACCESS does not provide emergency care — call 911 in an emergency.

Where does my information live?

In your secure member portal. You control who you share it with, and we do not sell personal health information.

Doctor in your pocket.

Choose ACCESS Individual or ACCESS Family and start using your membership today.