Knowledge
ACCESS Knowledge Hub
Approved answers about ACCESS memberships, care pathways, prescriptions and billing. This is the same source ACCESS AI uses — it never invents ACCESS specifics.
About ACCESS
- What ACCESS isACCESS is a membership healthcare platform — a doctor's office in your pocket.
- How ACCESS worksAssessment, account, plan, intake, care.
- What ACCESS isACCESS is healthcare access infrastructure and membership — Doctor in your pocket. Membership supports ongoing everyday healthcare access, including virtual primary care, 24/7 urge
- How ACCESS worksChoose an ACCESS membership and create your account to access everyday care through the secure portal. Clinical intake and clinician assignment happen when care is requested. Care
- ACCESS MarketplaceThe ACCESS Marketplace (https://marketplace.accessghl.com) is non-clinical ecommerce for non-prescription products only: Supplements, clearly labeled non-prescription research-use-
Plans & pricing
- Membership plans and pricingIndividual and family memberships, billed monthly.
- ACCESS IndividualACCESS Individual — $79/month (individual). Virtual primary care; 24/7 urgent care; Dermatology; Care navigation.
- ACCESS FamilyACCESS Family — $229/month (family). Virtual primary care; 24/7 urgent care; Dermatology; Care navigation.
Care pathways
- Start CareHow to begin a care request.
- Urgent CareSame-day, non-emergency virtual visits.
- Pediatrics and family carePediatric care under a family membership.
- Mental HealthBehavioral and mental-health support.
- Labs and biomarkersLab ordering and results in the portal.
- Family membershipACCESS family plans cover primary member + up to 7 additional family members (8 total). The primary member manages the household, adds dependents, and can start pediatric care for
Prescriptions & Rx Savings
Optimization
Billing & claims
Support
Policies
Doctor in your pocket.
One membership covers everyday care for you or your whole household.