Family membership · up to 5 people
Family Complete
Care for the whole household.
Coverage for up to five household members with shared provider reviews and live visits each month, plus the lowest urgent-care member rate for families.
$179/month
$179/month · $1933.20/year
Secure checkout. Card details never touch ACCESS servers, and no health information is collected during payment.
What's included
- Up to 5 adults & children under 18
- 5 shared provider reviews per month
- 3 shared live virtual visits per month
- Preventive care coordination
- Pediatric care navigation
- Shared async provider reviews: 5 per month
- Shared live virtual visits: 3 per month
- Shared urgent care visits: $35 per visit
Who this plan is for
- Families of up to five who need care throughout the month
- Parents coordinating care for children and adults in one place
- Households that want predictable monthly pricing
What is not included
- Emergency or in-person care of any kind
- Hospital, imaging, or specialist facility fees
- Lab panel and pharmacy costs, which are billed separately
- Marketplace and research-store product purchases
- Guaranteed prescriptions, treatments, or approvals
- Separate visit allowances per person — visits are shared across the household
Member rates for additional services
Once your included visits are used, members pay these rates instead of the standard rate.
| Service | Standard | Member rate |
|---|---|---|
| Asynchronous Provider Review | $59 | $49 |
| Live Virtual Visit | $79 | $59 |
| Virtual Urgent Care | $79 | $59 |
| Longevity Consultation | $129 | $129 |
Family coverage
- Covers up to 5 people in one household on a single membership.
- Included visits are shared across the household each billing period.
- The primary member invites household members by email from the member portal.
- Each household member gets their own private login and clinical record.
Billing and cancellation
- Billed $179 per month, renewing monthly. You can switch between monthly and annual billing at any time.
- Cancel anytime from your member portal. Your membership stays active through the end of the period you already paid for.
- Unused included visits do not roll over to the next billing period.
- Payment is processed securely by our payment provider. Card details never touch ACCESS servers.
- Membership is not insurance and does not guarantee any diagnosis, treatment, prescription, lab order, or referral. ACCESS does not provide emergency care.
Frequently asked questions
- How does billing work?
- Membership renews automatically on the interval you select — monthly or annually — until you cancel. Annual billing is charged once per year at the published annual rate.
- Can I cancel anytime?
- Yes. You can cancel from the Membership section of your member portal. Your membership stays active through the end of the period you already paid for.
- Is a prescription or treatment guaranteed?
- No. Every clinical decision is made by a licensed clinician after appropriate review. Membership never guarantees a diagnosis, prescription, lab order, referral, or approval, and some concerns require in-person care.
- What happens after I join?
- You will be taken to your member portal, where you can invite household members by email and start care right away.
- Is my information private?
- Health information is protected with encryption in transit, strict access controls, and least-privilege practices. We do not sell personal health information.
Ready to start Family Complete?
Join in a few minutes. Cancel anytime from your member portal.