Family membership · up to 2 people
Family Member
Shared everyday access for two.
One membership, two people. Share live virtual visits and member pricing across your household, with each person keeping their own private record.
$49/month
$49/month · $529.20/year
Secure checkout. Card details never touch ACCESS servers, and no health information is collected during payment.
What's included
- Up to 2 adults & children under 18
- Unlimited secure care-team messaging
- 2 shared live virtual visits per month
- Virtual urgent care
- Shared scheduling
- Prescriptions & labs for the family
- Shared live virtual visits: 2 per month
- Shared urgent care visits: $45 per visit
- Async provider reviews: member rate
Who this plan is for
- Two adults who want one simple membership
- Households with mostly everyday, occasional needs
- Anyone who wants shared visits with private individual records
What is not included
- Emergency or in-person care of any kind
- Hospital, imaging, or specialist facility fees
- Lab panel and pharmacy costs, which are billed separately
- Marketplace and research-store product purchases
- Guaranteed prescriptions, treatments, or approvals
- Separate visit allowances per person — visits are shared across the household
Member rates for additional services
Once your included visits are used, members pay these rates instead of the standard rate.
| Service | Standard | Member rate |
|---|---|---|
| Asynchronous Provider Review | $59 | $49 |
| Live Virtual Visit | $79 | $59 |
| Virtual Urgent Care | $79 | $59 |
| Longevity Consultation | $129 | $129 |
Family coverage
- Covers up to 2 people in one household on a single membership.
- Included visits are shared across the household each billing period.
- The primary member invites household members by email from the member portal.
- Each household member gets their own private login and clinical record.
Billing and cancellation
- Billed $49 per month, renewing monthly. You can switch between monthly and annual billing at any time.
- Cancel anytime from your member portal. Your membership stays active through the end of the period you already paid for.
- Unused included visits do not roll over to the next billing period.
- Payment is processed securely by our payment provider. Card details never touch ACCESS servers.
- Membership is not insurance and does not guarantee any diagnosis, treatment, prescription, lab order, or referral. ACCESS does not provide emergency care.
Frequently asked questions
- How does billing work?
- Membership renews automatically on the interval you select — monthly or annually — until you cancel. Annual billing is charged once per year at the published annual rate.
- Can I cancel anytime?
- Yes. You can cancel from the Membership section of your member portal. Your membership stays active through the end of the period you already paid for.
- Is a prescription or treatment guaranteed?
- No. Every clinical decision is made by a licensed clinician after appropriate review. Membership never guarantees a diagnosis, prescription, lab order, referral, or approval, and some concerns require in-person care.
- What happens after I join?
- You will be taken to your member portal, where you can invite household members by email and start care right away.
- Is my information private?
- Health information is protected with encryption in transit, strict access controls, and least-privilege practices. We do not sell personal health information.
Ready to start Family Member?
Join in a few minutes. Cancel anytime from your member portal.